Frequently Asked Questions
Answers to the most common questions about ordering, payment, delivery and refunds at HR Store.
How do I place an order?
Choose the product and plan, then complete your order on the site or via WhatsApp. We confirm the details and total before you pay.
What payment methods are available?
Payment methods in Algeria: BaridiMob, CCP (Algeria Post), and Flexy depending on the service and amount. Contact us before paying to confirm payment details, the total in DZD, and any conditions.
When will I receive my order?
After payment is confirmed, HR Store processes your order and sends the subscription or activation instructions through the agreed channel. The delivery method and estimated time are confirmed before you pay. If there is a delay, contact support with your order reference.
Do I need my own account?
Depending on the subscription method, you may need to use your own eligible account. Follow the instructions provided with your order.
Can I get a refund?
Requests are reviewed case by case. A refund may be possible before fulfilment or if activation fails or the order is not delivered; it may be limited after successful activation. See the refund policy.
What if I have a problem with my subscription?
Message us on WhatsApp with your order reference and the details of the problem, and we will help you.
Are the prices final?
Prices are shown in DZD for each plan. We confirm the total before you pay.